Alexandre Kinapenne

Alexandre Kinapenne is an experienced customer success leader currently serving as Head of Customer Success at Nodalview since July 2022. Alexandre has successfully led a team of 11, managing over 5000 clients across 30 countries, while positioning customer success as a revenue engine and exceeding retention targets. Previous roles include Manager of Customer Success and Customer Success Team Lead at Nodalview, as well as Senior Customer Success Operations at Vertuoza, where Alexandre developed customer journeys and implemented upsell campaigns. Additional experience includes positions at ACTITO, H&M, Sony Electronics, and Pepperminds, showcasing a strong foundation in account management, customer care, and sales. Alexandre holds a Bachelor's degree in Marketing from HELMo.