Ian Holohan

Ian Holohan is a customer success leader with extensive experience across multiple industries. Currently serving as the Head of Customer Success at Servosity, Ian has successfully built a hybrid team that enhances partner satisfaction and has contributed to significant revenue growth. Previous roles include Interim Vice President of Success at BSL Group, where efficiency measures improved customer satisfaction scores during a winding down phase, and Manager of Member Success at Calibrate, where Ian established critical workflows and team KPIs. Ian's previous experience also includes management positions at Better and B12, where team development and customer relationship management were key focuses. Ian holds a Bachelor’s degree in Cultural Anthropology with a concentration in American Archaeology from the University of Louisville and an Associate's degree in History from Nassau Community College.