Nordstrom
Liisa Thorson serves as the National Training Director at Nordstrom since January 2014, overseeing employee training across 100 stores generating over $453 million in sales, while driving the vision and strategy for customer service excellence. Previously, from September 1986 to 2013, Liisa held the position of Store Manager, successfully managing operations, sales, and profit & loss budgets, while reducing costs and fostering leadership talent, promoting over 100 individuals. Liisa's early education includes attending Matteo Ricci College and Seattle Preparatory School from 1982 to 1986.
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Nordstrom
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Nordstrom Inc. is an American-based chain of department stores, also operating in Canada and Puerto Rico, headquartered in Seattle, Washington. Founded in 1901 by Swedish American John W. Nordstrom and Carl F. Wallin, the company began as a shoe retailer and expanded its inventory to include clothing, accessories, handbags, jewelry, cosmetics, and fragrances. Select Nordstrom stores also include wedding and home furnishings departments. The company also has in-house restaurants and espresso bars.