Nick Criswell

Business Process Improvement Architect at Nordstrom

Nick Criswell is an accomplished Project Manager in Digital Operations at Nordstrom, with a focus on leading cross-functional efforts and strategic initiatives to enhance digital production. Since joining in March 2015, Nick has held various roles including Program Manager for full-price shoes and Manager of Digital Styling Services, where responsibilities included driving significant annual sales and improving customer satisfaction. With a foundation in retail operations gained from frontline store leadership roles, Nick possesses expertise in stakeholder management, CRM, and omnichannel sales strategies. Prior experience includes contributing to the founding team of Elite Fitness HQ, where multiple roles involved coaching and program development. Nick holds an education from Tarrant County College.

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Nordstrom

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Nordstrom Inc. is an American-based chain of department stores, also operating in Canada and Puerto Rico, headquartered in Seattle, Washington. Founded in 1901 by Swedish American John W. Nordstrom and Carl F. Wallin, the company began as a shoe retailer and expanded its inventory to include clothing, accessories, handbags, jewelry, cosmetics, and fragrances. Select Nordstrom stores also include wedding and home furnishings departments. The company also has in-house restaurants and espresso bars.


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