Norwegian Cruise Line Holdings
Michael W. Smith is a seasoned professional with extensive experience in customer loyalty management and retail operations. Currently serving as the Customer Loyalty & Rewards Manager at Norwegian Cruise Line Holdings Ltd. since November 2017, Smith oversees an onboard customer loyalty program for up to 5,000 guests weekly and has consistently exceeded NCL Mastercard application goals. Previous roles include Client Relationship Manager at The HR People, Store Director at Louis Vuitton, Port Shopping Guide at The PPI Group, International Sales Manager at Chopard, and General Manager at ROLEX. Smith's diverse background spans luxury retail and sales consulting, demonstrating a strong ability to drive customer engagement and achieve significant business results.
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Norwegian Cruise Line Holdings
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Norwegian Cruise Line Holdings Ltd. (NYSE:NCLH) is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands. With a combined fleet of 28 ships with approximately 60,000 berths, these brands offer itineraries to nearly 500 destinations worldwide. The Company will introduce nine additional ships through 2027. The combined brands of Norwegian Cruise Line Holdings Ltd. employ over 30,000 shipboard crew from approximately 120 different countries.