Nidhi Kachhadiya

Nidhi Kachhadiya is currently employed as a Customer Service Associate I at Nova Scotia Power since July 2023 and works as a Technician at Mobile Klinik Professional Smartphone Repair since December 2021. Prior experience includes roles as a Retail Sales Consultant at OSL Retail Services, a Mobilist at The Mobile Shop, and a Customer Service Representative at Tim Hortons, with a focus on customer satisfaction across various service environments. Nidhi also contributed as a General Laborer at Pure Hothouse Foods Inc. and a Sales Representative for Fervent Events Inc., achieving sales targets for CATIT products. Nidhi played a pivotal role as Team Lead during a grand reopening event at Walmart, managing the team and training members on customer service strategies. Educational qualifications include a degree in Human Resource Management from St. Clair College and a Bachelor’s degree in Business Administration and Management from Auro University of Hospitality and Management.