NOVO BANCO
Jose Carlos Silva possesses extensive experience in fraud analysis and technical support, currently serving as a Fraud Analyst at NOVO BANCO since October 2008, focusing on real-time analysis of fraudulent behavior and money mule detection. Previous roles at NOVO BANCO include Information Technology Specialist, where optimization and project management were key responsibilities, and Technical Support Specialist, managing the BESdirecto service. Prior to NOVO BANCO, Jose Carlos worked at ES CONTACT CENTER and Multipessoal in various customer service and technical support roles, along with financial control responsibilities. Academic qualifications include licentiate degrees in Economics from Universidade Autónoma de Lisboa and ISEG, alongside professional executive education from INDEG-ISCTE and an English Certificate from the University of Cambridge.
NOVO BANCO
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novobanco is a reference in the Portuguese financial system, recognized by it´s high standards of service quality and commercial dynamics with which its Clients, Individuals, Companies and Institutions are served. Assures a wide coverage of clients financial needs, acting in a transversal way in all areas of financial services, such as Corporate Banking, Asset Management and Insurance. In Portugal, novobanco has a vast network of branches, business centers and an excellent service - "Linha Direta", and one of the most innovative homebanking service systems - "novobanco" Online. The Group’s international network, provides an all-inclusive service to its clients, namely to the Portuguese exporting companies and emigrant community.