Carmela V. has extensive experience in IT and customer support, currently serving as a System Administrator for SERVICENOW at the NSW Department of Communities and Justice since October 2018, also holding roles as a Technical Support Officer and IT Support Analyst. Prior experience includes working as an IT Client Services Officer at Link Group, an IT Service Desk Analyst at AccorHotels, and a Front Office Agent at Rendezvous Hotels. Carmela's career began as a Customer Service Agent at DanozDirect and a Market Researcher at Millward Brown. Educational background includes a Master's degree in Information Technology from CQUniversity and a Bachelor of Science in Psychology from Saint Pauls College.
This person is not in any teams
This person is not in any offices
NSW Department of Communities and Justice
2 followers
The DCJ is the lead agency in the new Stronger Communities Cluster. The department enables services to better work together to support everyone's right to access justice and other help for families, and strengthen/bolster the promotion of early intervention and inclusion, with benefits for the whole community. Working together in the Stronger Communities cluster means we can continue to deliver services with a more unified and collaborative approach. There is now a greater focus on prevention and early intervention, faster responses, more seamless operations, less duplication of effort and better outcomes.