Csilla Hajszter

Csilla Hajszter is an experienced IT professional currently serving as the Lead ServiceNow System Administrator at Resideo since August 2018, where responsibilities include overseeing the ServiceNow ITSM modules, managing integrations, and collaborating with business and IT teams. Prior roles include Incident Management leader at Resideo, and IT Specialist at Honeywell, where Csilla managed major incidents and trained staff on service processes. With additional experience as an IT Consultant at Bluechip Consulting and a Service Desk Analyst at Getronics, Csilla has developed expertise in incident and problem management, business communications, and service improvement. An educational background from Eötvös Loránd University complements a comprehensive skill set in IT service operations and administration.