NSW Department of Education
Mukul Kadian, CBAP®, serves as a Senior Digital Business Analyst at the NSW Department of Education, specializing in mapping business process flows for education reforms and developing a digital transformation roadmap to enhance customer experience. Previously, Mukul held senior analyst roles at the NSW Department of Communities and Justice and nbn™ Australia, focusing on business process definition and IT program management, respectively. With extensive experience at Optus in digital business analysis and earlier roles at Sensis, Telstra, and iiNet, Mukul has consistently demonstrated expertise in system analysis, customer experience optimization, and technical requirements gathering. Mukul holds a Master’s degree in Information Systems from Australian Catholic University and a Bachelor's degree in Computer Science from Kurukshetra University.
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NSW Department of Education
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At the NSW Department of Education, their goal is to be Australia's best education system and one of the finest in the world. They prepare young people for rewarding lives as engaged citizens in a complex and dynamic society.