NTT
Jean-Baptiste Roze has extensive experience in project and customer relationship management, primarily with NTT Ltd. since January 2010. In various roles including Project Manager, Customer Success Manager, Service Relationship Manager, Service Assurance Manager, and Account Relationships Manager, Jean-Baptiste has successfully led project implementations, managed customer operations and escalations, and improved service delivery processes across multiple organizations. Prior to NTT Ltd., Jean-Baptiste held positions in sales and consultancy at INTEGRAL MICRO, CAPITAL BANKING SOLUTIONS, and Travelex. Educational background includes a degree in Psychology from Ecole des Psychologues Praticiens.
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