Command Center Operator, Mountain View - PM Shift

Who We Are 

Nuro exists to better everyday life through robotics. Founded in 2016, Nuro has spent eight years developing autonomous driving (AD) technology and commercializing AD applications. The Nuro Driver™ is our world-class autonomous driving system that combines AD hardware with our generalized AI-first self-driving software.

Built to learn and improve through data, the Nuro Driver™ is one of the few driverless autonomous technologies on public roads today. Nuro has raised over $2B in capital from Fidelity, Bailie Gifford, T. Rowe Price, Google, and other leading investors. We’ve partnered with some of the world’s most respected brands including Uber, FedEx, Domino’s, Walmart, Kroger, and 7-Eleven.

About the Role

Our operations team is growing and we are looking for a Command Center Operator to join us in our Mountain View office. In this role, you will be responsible for operating our autonomous delivery vehicles that run proprietary software and hardware.

Professionalism, care, and personal accountability are significant attributes as you will be expected to adhere to the culture of safety and standards of conduct exemplified by the team. You will have to pass several training checkpoints both in and out of the vehicle. 

About the Work

• Safely operate and monitor Nuro Vehicles and Robots for up to 8 hours daily
• Monitor Autonomy performance
• Efficiently handle and address any issues by following proper escalation procedures
• Utilize proprietary software to collect data and troubleshoot in a variety of real-world situations or simulated, while simultaneously providing detailed and accurate feedback
• Cross-functional collaboration - maintaining patience, troubleshooting, and communicating the status of issues by utilizing effective means of communication
• Collaborate with a small team to achieve our shared goals and reach success
• Complete daily reports and document procedures

About You

• You have a current valid CA driver's license and have been in possession of a US license for 3+ years
• You have a clean driving record and pass a criminal background check
• HS Diploma or equivalent
• Basic knowledge of autonomous vehicles
• Able to monitor and operate vehicles remotely 6-8 hours per shift
• Able to work alone or with others
• You are able to reliably work our PM shift (2:00-10:30pm Pacific Time) Monday through Friday, and occasionally weekends as needed

Bonus Points

• Prior AV experience in autonomous driving, testing, or similar translatable field
• Simulation or teleoperation experience 
• Extensive testing software or hardware experience
• Autonomous vehicle experience
• BS/BA degree preferred, but not required
• Google docs and sheets experience
• Planning, multitasking, team projects

At Nuro, your base pay is one part of your total compensation package. For this position the reasonably expected base hourly rate is $24 per hour. Any future increases in pay will depend on several factors, including your experience, education, location, and skills. You may also be entitled to a yearly bonus based on individual and company performance.

At Nuro, we celebrate differences and are committed to a diverse workplace that fosters inclusion and psychological safety for all employees. Nuro is proud to be an equal opportunity employer and expressly prohibits any form of workplace discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other legally protected characteristics.