Nutshell
Sara Pinho currently serves as a Customer Solutions Specialist at Nutshell since July 2024, bringing extensive experience in customer support from previous roles at Pipedrive, Uber, and ManpowerGroup. At Pipedrive, Sara excelled as a Customer Solutions Expert, where responsibilities included providing technical support and managing user requests across multiple platforms, from onboarding to retention. Prior to that, at Uber, Sara delivered high-quality Tier 2 service for various services while advocating for users and addressing their concerns. Sara's technical support expertise began at ManpowerGroup, where knowledge of Apple’s software and hardware was utilized to assist customers in the UK market. Early experience as a receptionist at Hotel Vice-Rei contributed to strong interpersonal and organizational skills. Educational background includes a degree in Tourism from Liceu Dr. Manuel Gomes Laranjeira.
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Nutshell
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Nutshell is a sneaky powerful growth software platform that helps sales and marketing teams work together to win more deals. Simple enough for any team and sophisticated enough for any business, Nutshell offers easy to use CRM, sales automation, and email marketing features, unlimited data and contact storage, and world-class live support. Nutshell works because it inspires your team to use it, maximizes the time they actually spend selling, and helps you close more deals and grow revenue. Nutshell integrates with the software small businesses already use, including Google G Suite/Gmail, Microsoft Office/Outlook, QuickBooks Online, Constant Contact, Mailchimp, Intercom, and Slack. Every Nutshell subscription includes unlimited data and contact storage, friendly customer support from real human beings, and fully customizable reporting tools. Founded in 2009, Nutshell works with thousands of small businesses and has been named a top CRM for both user-friendliness and affordability. In 2021, Nutshell released Nutshell Marketing, which allows Nutshell customers to design and send beautiful marketing emails and instantly measure their engagement, directly out of Nutshell. Nutshell Marketing seamlessly connects to your CRM data, so you can target custom audiences in a snap and manage all your outreach out of a single tool.