Observe.AI
Bhasker Sharma is a seasoned product designer with extensive experience in user experience and user interface design. Currently serving as Principal Product Designer at Observe.AI since October 2019, Bhasker previously held multiple design roles at Practo from December 2014 to September 2019, including Lead Product Designer. Additional experience includes a position as Team Lead - Design at Click Labs and an internship as Usability Engineer at Progress Software, focusing on UI studies for application Platform as a Service products. Bhasker has also held leadership roles in event management at Alcheringa, IIT Guwahati, and has interned in visual design at Samsung India Software Center. Academic credentials include a Bachelor of Design from the Indian Institute of Technology, Guwahati.
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Observe.AI
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Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention.