Observe.AI
Deepak Kumar P is an experienced executive specializing in customer experience and business development across multiple organizations. Currently serving as Chief Customer Officer at Observe.AI since October 2022, Deepak also held similar roles at ContractPodAi® and Aryaka Networks, where responsibilities included managing customer success, deployment, and support globally. Deepak's background includes significant positions at [24]7.ai, focusing on strategic partnerships and customer acquisition solutions, and roles in client services at Fractal Analytics and Aztec Software. Deepak holds an MBA in Finance from the Indian Institute of Management Ahmedabad and a BE in Biomedical Engineering from Osmania University.
Observe.AI
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Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention.