Observe.AI
Tina Figueroa is a seasoned human resources executive with extensive experience in leading HR functions across various organizations. Currently serving as the Chief People Officer at Observe.AI and an Advisory Board Member at Emtrain, Tina has previously held pivotal roles such as Chief People Officer at Crux, Deep Labs, Appriss, Kyriba, and AdColony, significantly contributing to each company's growth and success. With a strong background in scaling HR operations for global organizations, Tina has a proven track record in talent management and organizational development, underscored by educational qualifications including a Bachelor of Arts in Psychology from the University of Southern California, a Master’s in Organizational Leadership from Chapman University, and a GPHR Certificate from the Thunderbird School of Global Management.
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Observe.AI
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Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention.