Omnilinx
Tsanio Tsanev, EMBA, is an accomplished professional with extensive experience in product management, marketing, and business consulting. Currently serving as Product Owner at Omnilinx since February 2021, Tsanio focuses on enhancing client communication through an innovative omnichannel platform. Previous roles include Head of Marketing and Sales at Callflow, Managing Director at Офис Шоп БГ, and Co-Founder & Managing Partner at Enoti.bg, where business model creation was a key contribution. Tsanio also has a background in business analysis and consulting from a managerial position at Magic Solutions Ltd. Additionally, Tsanio held leadership positions at Cotrugli Business School's Alumni Club in Bulgaria and worked as a consultant for commercial properties at Forton International. Educational achievements include an Executive MBA from Cotrugli Business School and multiple degrees from Sofia University St. Kliment Ohridski.
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Omnilinx
Are you looking for an ⭐ omnichannel customer service platform ⭐ that simplifies and streamlines your customer service operation for better customer experience? What about one where agents have better visibility and ease of management, without the need to waste time switching between multiple platforms or deal with errors within different systems? If yes, then you're looking for Omnilinx! Omnilinx supports different communication channels where agents are able to view conversations happening simultaneously. ✅ Phone ✅ Web chat ✅ Facebook Messenger ✅ Email & Ticketing ✅ Internal chat ✅ Viber ✅ SMS No matter what industry you're in – ecommerce, banking, healthcare, transportation, media, retail - omnichannel customer service is becoming increasingly important. With the Omnilinx platform, companies can scale up their customer service operations with minimal staff increase, while providing better customer experience than ever before. 👍 Turn visits into sales and customers into long-term clients - get in touch with us today.