Glenn Garland

Glenn Garland is an experienced operations manager with a track record of leadership across multiple sectors, including customer care and technical support. Currently serving as Senior Operations Manager at EQS Group since January 2025 and Senior Manager of Call Center Vendor Operations at OneTrust since September 2021, Glenn has previously held key positions such as Director of Customer Care at Taylor Communications and Director of Technical Support at Comcast Cable. With a strong focus on operational excellence, Glenn has successfully implemented performance tracking systems, developed growth strategies, and driven business process improvements. Educational background includes a BA in Social Sciences from the University of Northern Colorado, earned between 1997 and 1999.