Ricardo Jose Guzman Milanes

Ricardo Jose Guzman Milanes has a diverse work experience spanning several roles and companies. In 2009, they worked as a Sysaid Expert at Chatwin Company, LLC, where they provided consultation on an IT management software and analyzed customer requirements. From 2012 to 2012, they served as a Support Engineer at ISISA, managing the virtualized infrastructure and corporate email systems. In 2013, Ricardo worked as an IT Support Engineer at Never Off Technology, focusing on business continuity and disaster recovery. Ricardo Jose managed remote cloud servers and handled the installation and deployment of remoteApp packages. From 2015 to 2018, they worked as an IT Support Engineer at Town Residential, assisting agents with daily operations and managing the Office 365 platform. Starting in 2018, Ricardo worked as an Associate Engineer at TEKsystems, handling requests and collaborating with different teams. From 2019 to 2021, they served as a System Administrator at BOND New York, managing infrastructure devices and platforms and assisting with IT compliance requirements. Currently, Ricardo is employed as a Customer Success Associate at OPSWAT, a role they started in September 2021.

Ricardo Jose Guzman Milanes earned a Bachelor's degree in System Engineering from PUCMM, where they studied from 2006 to 2012. Prior to their time at PUCMM, they attended Centro de Enseñanza El Buen Pastor, though specific details regarding any degree or field of study are unavailable.