Optimove
Nicholas Frattaroli is an experienced web developer and operational support engineer, currently working at Optimove since April 2022 and Kiki App since April 2020, where Nicholas has played a key role in creating and enhancing the main website and developing new features, as well as managing the GitHub repository. Prior to these roles, Nicholas operated as a freelance web developer, focusing on front-end engineering and creating personal portfolios, and served as a tutor for Trilogy Education, assisting students in Full Stack web Development. Nicholas also has a background in IT management at Edward J Frattaroli Inc, where responsibilities included website management and technology upgrades. Nicholas holds a certification in Full Stack Web Development from the University of Connecticut and an Associate's degree in Criminal Justice and Corrections from Norwalk Community College.
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Optimove
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Optimove is a privately held company that develops and markets a Relationship Marketing software as a service. Optimove’s Relationship Marketing Hub leverages AI to foster emotionally intelligent communications that maximize the value of every customer. Our mission is to help marketers drive measurable growth by autonomously transforming customer data into actionable insights, which then power thoughtful customer communications, at scale. Optimove is used by customer marketers and retention experts at more than 500 customer-centric businesses. Using Optimove, these marketers gain a deep understanding of their customers’ behavior and automate the delivery of highly relevant communications for everyone – no customer left behind! Optimove’s Science-First Relationship Marketing Hub implements a science-driven approach to planning, automating and optimizing a complete, hyper-personalized relationship marketing plan. By combining predictive customer analytics, AI optimization technologies and a multi-channel campaign execution engine, Optimove helps marketers deliver the right message via the right channel to every customer, every time. The result is happier, more loyal customers and significant increases in customer spend, engagement, retention and lifetime value.