Optoro
Ben leverages deep retail experience to understanding retailers’ key returns challenges and design solutions to address them with Optoro technology.
Ben started his career as a consultant at Boston Consulting Group, where he specialized in using big data and advanced analytics to advise strategy decisions for large retail companies. He is passionate about understanding, organizing, and solving complex problems.
Ben leads Optoro’s Solutions team, which works closely with prospective clients to deeply understand their returns challenges and design effective solutions to address them. Equally important, his team captures and organizes market feedback from these interactions to inform product design decisions.
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Optoro
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Optoro is using innovative technology to solve a large, and growing, global problem. Every year, more than 15% of retail goods are returned or simply never sell. This creates tons of unnecessary waste and costs retailers billions of dollars. Optoro offers returns technology that connects a seamless online returns experience with efficient supply chain processing and best in class reCommerce, so that retailers can improve outcomes across all points of the returns lifecycle.