Shashikiran K

End User Support Specialist L2 at Orient Technologies Pvt. Ltd.

Shashikiran K is an experienced IT professional currently serving as an End User Support Specialist L2 at Orient Technologies Pvt. Ltd. since June 2022, where responsibilities include providing technical support and assistance for software, hardware, and connectivity issues. Prior to this role, Shashikiran held positions such as End User Support L1 at Orient Technologies, Senior Customer Support Engineer at Lattice Networks, System Administrator L1 at GN INFONET, and Technical Support Engineer L1 at G1 Thin Client PC. Academic qualifications include a BCA in Computer Science from the National Virtual University for Peace and Education, and a Diploma in Computer Science from the National Council for Professional Education Mission.

Location

Bengaluru, India

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Orient Technologies Pvt. Ltd.

Orient is a leading SI and a Premier IT Solution Provider based in India. We can execute a broad range of projects thereby becoming your end-to-end IT partner. Our experience over the past 2 decades from consulting, recommending, implementing and providing after-sales services is a rare find. Being a partner to most of the top IT Vendors, we are in a unique position to provide solutions that are proven world over. Innovation is the key to bringing delight to customers in all aspects of interactions. We have built robust systems to manage back-end service delivery using Smart-Serve Software tool to automate helpdesk and measure performance of service delivery with strict SLA. ERP is used by Sales, Logistics and Finance team. Tally Sales team is to ensure that customers are informed about current events, promotions and are updated with latest in IT. Orient’s customers include some of the leading Banking Institutions, Pharma Companies, Manufacturers and a large pool of small and medium sized enterprises. Our Vision We strive to be a trusted partner in IT Infrastructure Solution & Services arena. We are committed to achieve customer's Business Objectives by delivering Professional Services & adopting Innovative Technologies.


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Headquarters

Mumbai, India

Employees

1,001-5,000

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