Orum
Mandy Hiatt is a seasoned professional with extensive experience in customer success and technology support. Currently serving as a Strategic Customer Success Manager at Orum since January 2022, Mandy previously held roles at the University of North Carolina at Greensboro, where responsibilities included departmental reporting, incident management, and operational support as a Call Center Supervisor and Technology Support Analyst. Mandy's career also includes experience as a Social Work Assistant at Shannon Gray Rehab Center, focusing on social service assessments and discharge planning. Educationally, Mandy holds a Bachelor of Arts in English and a Bachelor of Social Work from the University of North Carolina at Greensboro.
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Orum
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Orum leverages AI to detect voicemails, filter out bad numbers, and navigate phone directories to get your reps into live conversations quickly. Orum allows for calling multiple numbers in parallel, automatically marking dispositions and call outcomes in your CRM and most importantly, helping you speak with more of your prospective clients.