Jeremy Torres

Customer Success / Onboarding Manager at Ottimate

Jeremy Torres is an experienced professional in customer success and operations management, currently serving as the Customer Success / Onboarding Manager at Ottimate since November 2020, where a Gross Revenue Retention rate of 98% and a Net Revenue Retention rate of 115% were achieved. Previous roles include Starry Expert at Starry, Inc., and Operations Manager at Blend: Coffee + CoWork, where significant contributions to customer retention and employee development were made. Additional experience includes content development and photography for non-profits at Mattera Management, supervisory duties at Convene, and customer care at Verizon Authorized Retailer - Wireless Zone. Jeremy Torres holds a High School Diploma in Creative Writing from New Utrecht High School and attended the Borough of Manhattan Community College.

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New York, United States

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Ottimate

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Ottimate (formerly Plate IQ) is the leading AP automation AI. Ottimate is AP automation AI that provides a smarter way for AP managers, approvers, controllers and CFOs to work through the entire invoice lifecycle. With mature deep learning capabilities, Ottimate gets to know your business and AP process down to the line-item, supporting a custom approval and payment workflow. Ottimate not only eliminates over 90% of the manual accounting process but also provides insights into invoices and spend, helping finance professionals uncover opportunities for growth. This means more strategic business decisions for CFOs and a better day-to-day for the entire team. Don’t just Automate AP. Ottimate it.