Ounass
Ahmed Metwaly has a diverse work experience in operations management and customer service roles. Ahmed is currently working at Ounass as the Head of Operations, holding previous positions as Senior Operations Manager and Operations Manager. Prior to Ounass, Ahmed worked at Al Tayer Group as the Head of Operations - Ecommerce. Before that, they had significant roles at Apparel Group, where they served as the Operations Manager - Ecommerce, responsible for customer service, 3PL shipping, and logistics, and as the Customer Experience Manager - Ecommerce, where they built the customer service department for the group's ecommerce business. Earlier in their career, Ahmed worked at Namshi.com as a Customer Management Executive and Operations Associate. Ahmed started their career at Globe Well as an Account Manager, where they promoted company products and carried out product launching campaigns. Overall, Ahmed has a strong background in operations management, ecommerce, and customer service.
Ahmed Metwaly earned an Associate's Degree in Sales and Marketing from The American University in Cairo from 2012 to 2014. Prior to that, they obtained a Bachelor's Degree in Accounting from Mansoura University from 2006 to 2011. Ahmed also holds a certification in Marketing and Sales.
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Ounass
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Ounass presents a carefully-curated edit of exclusive capsule collections from local and international designers of the highest caliber, housing the Middle East’s widest range of top-tier designers. From fashion & beauty to lifestyle and homeware, Ounass has boasted over 300 luxury brands since launching in December 2016 as Al Tayer Group’s first, exclusively digital, luxury e-commerce site. Dedicated to impeccable local talent and local service alike, Ounass currently operates exclusively within the Middle East. An extensive array of opulent collections and coveted seasonal pieces is presented through a tailored website, app and Personal Shopping service, refined and polished to provide a personalized experience. Based in Dubai, the world’s new capital of fashion, we provide a 2-hour delivery in Dubai and same or next day delivery service within the UAE, as well as express delivery to KSA, Kuwait, Oman, Bahrain & Qatar. As Ounass takes a step into sustainable luxury, our opulent selection arrives in your preference of eco-friendly or premium packaging. Ounass is proud to be home to some of the industry’s top insiders. Scouring the globe for leading trends, our expert team reports on the latest fashion updates, coveted insider information, and exclusive interviews for you to read and shop.