Outsource Global
Pravin S. Eazhawa has a diverse work experience spanning various industries and roles. Pravin S. served as the Chief Operating Officer at Outsource Global from 2023. Prior to that, they were the Patron of the Kenya Kabaddi Sports Federation starting in 2020. From 2021 to 2023, they worked as the Country Director at ADEC Innovations. Pravin S. also held the position of National Director at the Kenya National Chamber of Commerce & Industry from 2019 to 2023. Pravin was a Member of the Board of Directors at Safaricom Investment Cooperatives between 2019 and 2021. Pravin S. co-founded Mission Excellence in 2020 and served as the CEO until 2021, offering business solutions to MSMEs, SMEs, and startups. Additionally, Pravin co-founded Eazhiri Group Limited, Mashariki Elements, and Mission Excellence in 2020, where they focused on transforming mobility in Kenya and providing comprehensive business consultancy services. Before that, they worked at ADEC Innovations as the Country Director from 2013 to 2019, setting up a BPO facility and expanding business operations. Pravin's earlier roles include Head of Business Operations at Horizon Contact Centers Ltd and General Manager at TeleDirect Srl.
Pravin S. Eazhawa's education history includes a Certificate in Project Management from the Indian Institute of Technology, Delhi (2023-2024), a degree in Strategic Management from the Indian Institute of Management Kashipur (2022), a Bachelor of Commerce from the University of Mumbai (1999-2002), a Higher Secondary Certificate from Ramanand Aryas D A V College of Commerce Arts and Science (1997-1999), a DNIIT in Computer Software Engineering from the National Institute of Information Technology (1996-1999), a Secondary School Certificate from Boys Town Public School (1994-1996), and completion of the Leading Seaman program with the Sea Cadet Corps (1990-1994). They also attended Little Flower English High School from 1982 to 1994. Additionally, Pravin has obtained certifications in ISO 9001:2015 - Quality Management System (QMS) from Alison (2023) and Corporate Governance and Ethics as well as Leadership, Strategy and Planning from the Business Advisory Fund - Ministry of Foreign Affairs of Denmark (2019).
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Outsource Global
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We are Africa’s leading business and knowledge process outsourcing company, serving clients in the US, UK and Japan. We are the first IAOP compliant commercial call Centre in West Africa, and the first Nigerian international call Centre serving the UK & US markets. We provide first-class contact centre services and currently operate from our ultramodern facilities in Lagos, Abuja and Kaduna. Our services are tailored to perfectly suit our clients’ needs and preferences, with a focus on service quality, low-cost and scalable solutions. We help our clients become operationally efficient and competitive. In the last ten months, we have created over 800 direct graduate jobs for customer care executives, sales, marketing, tech, legal practitioners and medical professionals serving the global market. Outsource Global and its affiliated companies seek to positively impact the world of business, by fostering exponential growth. We are big on empowering women, helping them to develop the skills, knowledge and financial status necessary, to elevate their standard of living. We also focus on recruiting economically and physically challenged individuals, bringing them into a competitive, career-focused workforce.