Hifza Shahid Sahibzada

Hifza Shahid Sahibzada has extensive experience in customer engagement and digital channels management, currently serving as the Customer Engagement Manager at PackageX since November 2019, where responsibilities include product strategy formulation and managing the product development lifecycle. Hifza previously held the position of Manager Digital Channels at Telenor Micro Finance Bank, overseeing product lifecycle management and identifying new feature opportunities. Additional roles at Telenor involved operations support and customer relationship management, contributing to enhanced customer satisfaction. Early career experience includes financial management at Opal Studios and examination supervision for the British Council. Hifza holds an MBA in Finance from the Institute of Management Sciences and a Bachelor's degree in Medicine from Edwards College Peshawar.