Hadley H.

Staff Technical Writer at PagerDuty

Hadley H. is a skilled Staff Technical Writer at PagerDuty, with experience overseeing customer-facing documentation and ensuring quality assurance for internal contributions since October 2018. Prior to this role, Hadley served as Operations Manager at One Medical Group, where responsibilities included managing operations between administrative and clinical staff to optimize patient care. Hadley's experience also includes working as Quality Assurance Lead for the Customer Experience Team at Lyft, where leadership involved data consultation on support performance and mentoring. Earlier, Hadley briefly held a position as a Temporary Customer Service Representative at TaskRabbit. Hadley holds a Bachelor's degree in Psychology from the University of California, Santa Cruz.

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PagerDuty

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PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include GE, Vodafone, Box and American Eagle Outfitters.