Palisis
Alicia Mencía is a professional with a background in Translation and Interpretation, specializing in Spanish, English, and Modern Greek. With experience in various roles in the tourism and customer service industry, she has worked as a Tour Operation Manager, Front Office Manager, and Sales Manager in different companies. Currently, she holds the position of VP of Customer Success at Palisis, focusing on enhancing customer experience and success. Her educational background includes additional courses in audiovisual translation, ELE teaching, and leadership principles from Harvard Business School Online.
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Palisis
What we do works. Palisis is the leading technology provider for sales and operations solutions supporting tourism and transportation businesses around the world. In our segments, we are seen as the leader of mobile ticketing systems due to our in-depth experience, market insight, technological progress, and innovation. As your full-service provider, Palisis supports your business processes and operational procedures with the most efficient and reliable solution available. Palisis is the industry technology pacemaker and effectively used by customers in over 125 countries. Founded in 2008 and with offices in four countries, we are the most robust provider found in the tours and activities sector and trusted by small as well as the largest operators. By acquiring TourCMS in 2015 and Senshi Digital Web three years later, Palisis consolidated the best-in-class technologies available for web, ticketing, reservation and distribution into one seamless system. Partners, resellers, and OTAs rely on our innovation power to connect their businesses. While the tourists enjoy their vacations, Palisis empowers it silently as the comprehensive technology backbone – from booking to boarding!