James Slack

James Slack is a seasoned IT professional with extensive experience in technical support and managed services. Currently serving as Principal Technical Support Engineer at Park Place Technologies since April 2019, James has held various roles including Senior Technical Support Engineer and DMSO Engineer. Previously, James worked at MCSA Group Ltd from June 2015 to April 2019 as a Senior Managed Services Consultant, specializing in Exchange, Active Directory, and Office 365. A substantial tenure at Menzies Aviation from April 1998 to June 2015 involved roles such as Enterprise Systems Engineer, focusing on system installation and support across active-active datacentres. Earlier experience includes IT Technician at Lufthansa from July 1994 to April 1998, where responsibilities included system maintenance and technology installations. James holds an NVQ Level 2 in Using Information Technology and a BTEC National Diploma in COBOL Programming from West Thames College.