Parloa
Sybille Kiziltan is a highly skilled professional currently serving as the Team Lead Agent Architect, Senior Agent Architect, and Conversational Experience Design Consultant at Parloa since February 2023, specializing in bot building and the implementation of artificial intelligence to enhance business-customer communications. Previously, from June 2021 to February 2023, Sybille held the position of Chatbot Content Specialist - Data Operations at N26 Group, focusing on NLU solutions, bot performance analysis, and user experience optimization. Academic experience includes multiple roles as a Graduate Research Assistant at the Leibniz-Centre General Linguistics from January 2016 to March 2020, contributing to research in semantics, pragmatics, syntax, and lexicon, as well as involvement in editorial work and scientific publications. Educational qualifications comprise a Master of Science and Bachelor of Science in Linguistics from the University of Potsdam, supplemented by training at Ironhack.
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Parloa
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Parloa is a Conversational AI platform for automating omnichannel customer service, e.g in phone bots or chatbots.