Patricia Q.

Patricia Q. is a skilled Tech Support Specialist at Patelco Credit Union, managing over 50 issues weekly while providing solutions within a 3-day service level agreement. Previously, Patricia held roles as an Enterprise Support Technician at Meta, where resolutions for 60-80 cases per week were delivered, maintaining a customer satisfaction score of over 98%. Prior experience includes roles as a Patient Coordinator, streamlining patient scheduling, and as a Front Desk Supervisor in the hospitality industry, enhancing guest relations and service standards. Patricia's educational background includes a certificate in Civil Engineering and Architecture from Mission Valley Regional Occupational Program and completion of Year Up United.