Shaun Morales

Shaun Morales is an experienced IT professional with a diverse background in technical support and system administration. Currently serving as a Service Desk Analyst at Pattern Energy Group since January 2023, Shaun previously operated as an independent remote support specialist for over five years, providing troubleshooting and configuration assistance for mobile and desktop devices. Notable roles include PC Technician at DHC USA, where Shaun managed technical support for over 80 PCs and Apple's workstations, and Technical Support Coordinator at De Marillac Academy, supporting a large user base in an Active Directory environment. Additional experience includes IT consulting, IS support, and technical representative roles at various organizations, complemented by an Associate of Arts degree from Truckee Meadows Community College.