PAYONE
Julia Hanack is an experienced professional in the field of quality assurance and incident management, currently serving as an Incident Manager at PAYONE since December 2018, focusing on incident and support management for e-commerce. Prior to this, Julia worked at Delivery Hero, progressing from a Junior Manual QA to a QA Engineer, where responsibilities included test automation setup and maintenance, testing methodologies, and release management. Julia's career also includes experience as a QA Tester at Bigpoint GmbH, and earlier roles within organizational support at the Deutsche Afrika Stiftung, RTL Radio Deutschland, and the German Parliament. Julia holds a Master of Arts in Documentation and Analysis of African Languages and a Bachelor of Arts in African Languages, Literatures, and Linguistics from the University of Hamburg.
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PAYONE
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With more than 260,000 customers and 6 billion processed transactions per year, PAYONE is the leading payment provider in Germany and Austria. In stationary shops, mobile or online - PAYONE helps merchants and service providers to address the challenges of cashless payments. PAYONE ensures quick, easy and reliable digital payment processes. PAYONE develops customised solutions for all industries and sizes of companies according to the highest security standards. PAYONE is a joint venture of Worldline and the DSV Group (Deutscher Sparkassenverlag).