Shane Melaugh

Shane Melaugh is an experienced technical support professional currently serving as Technical Support Manager at Payroc since February 2021, where responsibilities include maintaining a high-level knowledge of technical areas, conducting employee reviews, and managing staffing duties. Previously, Shane held roles such as Technical Team Lead at Payroc, Technical Support Team Leader at Global Payments Inc., and Technical Support Specialist at TSYS, where skills in team management and customer support were developed. Earlier experiences include positions at HCL Technologies as a Customer Service Executive, a managerial role at MACE STORE LIMITED, and an assistant language teacher at Interac, along with being a Technical Support Analyst at Allstate. Shane graduated with a Bachelor's degree in Political Science and Government from Queen's University Belfast in 2013.