Peppy
Heather Mitchell is an accomplished professional with extensive experience in operations and customer engagement across multiple industries. Currently serving as the Service Delivery Lead at Peppy, a leading health app, Heather previously held significant roles including Senior Operations Manager at Urban Jungle Insurance and Wheely, where the focus was on enhancing customer experience and operational efficiency. Additionally, Heather's tenure at Elder HQ involved scaling recruitment efforts during the COVID-19 pandemic, while earlier positions at MyTutor.co.uk included establishing a customer engagement team and improving operational management for a vast network of tutors and schools. Heather holds a Bachelor’s Degree in Politics from Durham University and has demonstrated leadership and strategic abilities throughout a diverse career.
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Peppy
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Peppy is a next-generation employee healthcare benefit that provides expert support during the moments that matter. Companies that sign up with Peppy give their employees access to specialist support and resources specific to major life transitions such as menopause, fertility and parenthood, all via the Peppy app. With Peppy, users have access to qualified and vetted practitioners through chat, phone and video consultations and other services. The support they need, easily accessible on their mobile.