Product Manager

At Pet Circle, we want to create a world where pets and their families are healthy, happy and spend more time together - and we are looking for fantastic people to help us do that!

Over the past ten years, we’ve scaled to become one of Australia's Top 5 eCommerce companies and the No.1 player in the Online Pet industry. We will accelerate our growth as we continue on our mission to disrupt the way that pet parents discover & shop for the products they love. 

The pet industry is booming (it’s a $15billion dollar industry!) and pets are holding bigger spaces in our hearts and homes than ever before. Online penetration of the pet industry is going to grow exponentially in the next 5 years. This is a unique opportunity in your career to be part of our exceptional growth story!

Founded and headquartered in Sydney, our team is now over 700 people strong and are based across Australia, New Zealand and the Philippines.

The Opportunity

The Pet Circle Product team is composed of performance driven team leaders who use best in world practices to develop solutions for our ever growing number of Pet Circle customers. We believe in the customer, and use both qualitative and quantitative approaches to build out solutions that add real value. 

This Product Manager role is responsible for driving key product initiatives for a website that is frictionless to use and easy to shop for pet product needs. You will work closely with key business stakeholders as well as your engineering team to define and deliver initiatives for driving our customers’ purchases and discovery journeys on site. You are an expert in analysis (qualitative and quantitative) and comfortable in leveraging user insights to create lasting relationships between our customers and our brand. Your communication skills allow you to excel at collaborating at both the team level and business executive levels.

Key responsibilities:

• Develop and own the vision, strategy and roadmap for your product.
• Research, troubleshoot, diagnose and recommend solutions to complex business and technical problems.
• Work with business stakeholders to define and translate strategic business ideas into product stories and acceptance criteria.
• Leverage user experience tools like customer research, surveys and other customer led mechanisms to help define direction and features
• Manage technical projects, track progress towards milestones, and keep tabs on all the moving parts of agile planning and development cycles.
• Connect your product with engineering, marketing, supply, design and executives to deliver on a common goal.
• Communicate the state of projects across teams, stakeholders as well as executives.

A bit about you:

• 3+ years experience in a product manager role
• Proven experience leading a high performing product team
• Solid experience with agile and scrum development methodologies
• Deep understanding of the web user experience (e.g. pricing strategy, technology, user flow)
• Ability to process and analyse complex data sets, and interpret them to make business decisions.
• Understanding of the technical architecture of complex and highly scalable web applications (technical background and/or hands-on experience in software development a plus)
• Excellent written and interpersonal communication skills
• Bachelor’s Degree in software engineering, business management or equivalent work experience
• Extensive experience working in Agile framework and with engineering teams to break down the product plans and deliver best-in-class products.