PGGM
Dionne Wouters is a seasoned professional in customer experience marketing, currently serving as a Customer Experience Marketeer at PGGM since March 2018, where focus is on exceeding employer expectations in client experiences at PFZW through data and user research. Previously, Dionne held the role of Customer Experience Contentspecialist, crafting communication strategies in a multidisciplinary team to enhance service and interaction relevance for clients. Earlier experiences include serving as Marketing Communication Coordinator for Stichting Duurzame Week, promoting sustainability initiatives in Utrecht, and working as a Content Manager at Staatsbosbeheer. Dionne also has a background in hospitality and completed an internship focused on project management at ILUMY digital innovation. Educational credentials include a Master's degree in Communication Science with a specialization in Marketing and Health Communication from VU Amsterdam, alongside degrees in Communication and Multimedia Design and Persuasive Communication.
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PGGM
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Wij zijn PGGM. Een vaste waarde in zorg en welzijn. We zetten ons in voor een betaalbaar, goed en duurzaam pensioen voor pensioenfondsen - onze opdrachtgevers - en hun deelnemers. Daarnaast dragen we bij aan een leefbare wereld, gezond werken en vitaal ouder worden. We zijn een coöperatieve pensioenuitvoeringsorganisatie zonder winstoogmerk. We bieden onze klanten pensioenbeheer, vermogensbeheer en beleidsadvisering. PGGM beheert de pensioenen van verschillende pensioenfondsen, de daarbij aangesloten werkgevers en hun werknemers. Op 31 december 2020 beheerden we 266 miljard euro aan pensioenvermogen en administreerden pensioen voor 4,4 miljoen deelnemers. Daarnaast ontwikkelen wij aanvullende diensten voor de ruim 750.000 mensen afkomstig uit de sector zorg en welzijn die zich aan onze ledenorganisatie PGGM&CO hebben verbonden. ----- We are PGGM. A solid value in health and welfare. We work for good, affordable and sustainable pensions for pension funds - our clients - and their participants. We also contribute towards a liveable world, occupational health and retaining vitality in old age. PGGM is a not-for-profit cooperative pension fund service provider. We provide services in the field of pension management, integral asset management and executive advice to pension funds, affiliated employers and their employees. On 31 December 2020, we managed pension assets worth EUR 266 billion for different pension funds. In addition, we are developing supplementary services in the fields of pensions, healthcare, living and working for employers and the more than 750,000 members we have in the health and social sector.