Shaun Fyfe

Shaun Fyfe is an experienced professional in customer operations and team leadership with a strong background in several industries. Currently serving as Customer Operations Team Leader at Phoenix Group since September 2023, Shaun previously held the position of Team Leader at Gamesys from December 2021 to September 2023 and Team Manager at Argos from April 2014 to January 2022. Notable achievements at Argos include managing diverse projects, improving customer service processes through coaching, and fostering a productive work culture. Shaun also has experience as a Staff Trainer at The Home Retail Group, a Graduate Media Sales Executive at Publicservice.co.uk LTD, and a Shift Manager at Starbucks. Shaun holds a degree in Business Management with a focus on Sport Development and Health from The Manchester Metropolitan University.