Pinnacle Pet Group
Charles Shirazi has a diverse work experience in the pet industry. Charles has held various roles at Pinnacle Pet Group, starting as a Veterinary Technical Advisor in 2016 and progressing to become the Head of Product. In this role, they oversee the product portfolio, manages product strategy, and ensures regulatory compliance. Prior to this, Charles worked as a Pet Innovation Manager, where they managed partnerships and created a market-leading pet insurance product. Charles also worked as a Pet Development & Innovation Analyst, researching market trends and securing significant pet business opportunities. Additionally, Charles co-founded The Vet Network in 2016 and founded The Online Vet in 2015, providing veterinary advice and IT services to the industry.
Charles Shirazi earned a Bachelor's Degree in Pre-Clinical Veterinary Medicine from the Royal Veterinary College, where they studied from 2012 to 2016. Prior to this, they attended Westcliff High School for Boys from 2004 to 2011, completing their A levels and GCSE's in Chemistry, Biology, Physics, and Maths.
Pinnacle Pet Group
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Pinnacle Pet UK We are part of the Pinnacle Pet Group (PPG) – a pan-European fully-integrated pet insurance and health services platform. PPG aims to create the leading pet health services and insurance platform globally, along with our partners in North America. Pinnacle Pet UK is a top 5 UK pet insurer with a clear ambition to be the leading pet health-care and insurance services partner in the UK. Working with key partners and recognised brands, we have established a track record for delivering insurance products and services that provide value and support to our pet parents. But that’s just the beginning… Our mission We believe happy, healthy pets make happy parents. This is at the heart of everything we do. Through the products and services we provide, our purpose is to give pet parents peace of mind so they can live life to the full with their four-legged friends. Our brands and services We partner with some of the UK's most respected and established brands, and together we share a strong ethical commitment to ensure we provide value and support the needs of pet parents. We have built a team of experienced professionals dedicated to offering an optimised end-to-end customer experience based upon a drive for continuous improvement. Our values Our values are central to how we think and work together as a team. Our ambition is to create a truly exceptional service for our customers, built on collaboration, individuality, passion and trust. The eight core values which drive us: · Customer first · One team focus · Creativity and innovation · Integrity and transparency · Energy and passion · Trust · Fun · Respect