Product Manager

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

We’re looking for a product manager for our internal Sales, Success and Partner facing engineering teams in our Tallinn office. In this role, you’ll get a chance to work with our awesome and talented engineering teams on making our internal Customer teams more successful. If you’re someone who loves data-driven decision-making, knows their way around in Sales, Success or Partner business domains, is eager to learn about customer (internal and external) needs and delve deep into technical problems to build the best scalable and innovative solutions for our customers, we’d love to meet you!

Your new adventure:

• Learn your areas vision and strategy to understand our focus and ideal future state
• Empathize with and advocate for our customers (both internal and external)
• Lead the way to identify top customer pains and the journey to resolve them
• Collaborate with cross-functional teams and internal stakeholders from Customer Facing Teams, product designers and engineers to develop the best solutions for our internal (and external) customers
• Build alignment across teams and stakeholders by crafting comprehensible problem/opportunity statements and a clear roadmap and narrative for your area
• Experiment, innovate and seek new ways to bring us closer to our customer and commercial objectives
• Get to know, work with and learn from the best talents in the industry

Does this sound like you?

• At least 3 years of experience in product management
• Experience in working with Sales, Customer Success or Partner internal stakeholders
• Fluency in English
• Experience with generative research (including interviews and data analysis) to discover new insights about existing customer needs, product usage and market trends in the area of ownership
• The ability to work with bigger problem spaces and break them down into smaller well-defined problems and actionable steps
• Great communication skills for effective collaboration, including active listening and providing relevant feedback
• A clear understanding of the product management lifecycle
• Experience with common methods for analyzing and prioritizing customer needs (such as user journey or story mapping)
• The ability to set reasonable, relevant and measurable goals
• Proven experience with effectively aligning and managing a roadmap, limiting the dependencies with other teams
• Proficiency with data analysis tools for product and business metrics analysis
• Experience with conducting forms of discovery e.g experiments and A/B testing is a plus

Why Pipedrive?

• A value-driven work environment where people come first
• A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin
• A team serious about getting things done while not taking ourselves too seriously
• A world-class working environment full of perks like parties, craft workshops, snacks and, of course, office dogs
• Flexible working hours as long as you’re there for your team members
• Freedom to execute your ideas with a passionate and motivated team supporting you
• Lots of room for personal and career development, with internal and external training opportunities
• Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more)

Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company.  Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.
Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.
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