Luíza Caloni Camara

Luíza Caloni Camara is a skilled Customer Success Specialist in Financial Services at Pipefy, with a focus on optimizing and automating processes for large financial clients using LEAN and Six Sigma methodologies. Luíza previously served as Expansion Coordinator at iClinic, where responsibilities included managing teams for Upsell and Cross Sell initiatives, monitoring key customer success indicators, and overseeing CRM systems. With a strong background in project management, Luíza has effectively created and executed campaigns to enhance sales processes, managed Key Accounts, and facilitated customer solution implementations to improve engagement and integration timelines. Luíza holds a degree from the University of São Paulo and is pursuing an MBA in Project Management and Agile Methodologies at Pontifícia Universidade Católica do Rio Grande do Sul.