Planity
Tom Fallet possesses a strong background in customer success and client relations, currently working at Planity since March 2022 in a role focused on account setup and client support. Previous experience includes a position at L'Oréal Professionnel Paris managing customer portfolios for professional products, and an apprenticeship at ECF involving training consultancy and administrative tasks. Tom's educational qualifications include a Brevet de technicien supérieur in digital negotiation and client relationship management from UTEC Emerainville and a Baccalauréat in client relations from UFA Jean Rose Meaux, contributing to the development of strong interpersonal skills and a proactive approach to anticipating client needs.