Caroline Swinden

Chief Revenue Officer (cro) at Plexus

Caroline Swinden is an accomplished Chief Revenue Officer with extensive experience in sales and business management across various industries. Currently serving as CRO at Plexus since March 2025, previously held the same title at IntelligenceBank from February 2019 to March 2025, where responsibilities included overseeing revenue growth for a smart content management platform. Prior roles include National Manager PropertyDuo and National Marketing & Communications Manager at WBP Group, and State Sales Manager positions at CoreLogic Australia and Domain. Caroline's career highlights include achieving significant market share growth, successfully implementing strategic sales plans, and fostering strong client relationships. Caroline holds education credentials from Mt Eliza Business School and Shoalhaven High.

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Plexus

Plexus is on a mission to transform legal value. Through advanced technology and flexible access to world-class talent, Plexus powers the world’s leading organisations, enabling legal teams to deliver more with less, and freeing lawyers to focus on higher value strategic work.Founded in Melbourne 2011, Plexus now has an international footprintwith offices in Sydney, London and Washington DC. The business has been profiled as a case study in the disruption of the professional services industry by HBR, INSEAD, ACU, and RMIT, and their thought leadership can often be found published in the AFR, Sydney Morning Herald, ALB, Lawyers Weekly and The Age.Plexus launched Gateway, the world’s first legal operating system, in 2016, and already it’s being used by in-house legal teams at over 200 of the world’s largest organisations including L’Oreal, Samsung, Woolworths, Spotify, General Mills, Coca Cola and General Motors.Gateway gives in-house legal teams the tools they need to deliver faster, better and more cost-effective legal support. It enables them to manage risk at speed and reduces external spend while increasing client satisfaction and employee engagement.In May 2019, Plexus raised A$4.65 million in Series-A funding led by KPMG, with whom they have also formed a strategic partnership.Get in touch to find out why more GCs are partnering with Plexus to transform their functions.


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51-200

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