Plexus
Lloyd Smith has a diverse work experience spanning multiple industries. Lloyd most recently worked as a Customer Success Manager at Plexus starting in April 2023. Prior to that, they were a Customer Success Manager at Seismic from October 2021 to January 2023. Before that, they held various roles at Yellowfin BI, including Regional Sales Manager from September 2020 to October 2021 and Customer Success Manager / Business Development Manager from July 2019 to September 2020. Lloyd also has experience at ZACK Group, where they served as a Team Lead from June 2018 to July 2019, a Senior Consultant from January 2017 to June 2018, and a Consultant from January 2016 to December 2016. Additionally, they worked as a BI Consultant at Auto IT from April 2013 to December 2015 and as a Retail Assistant at adidas from September 2009 to August 2012.
Lloyd Smith completed their Bachelor of Business degree in Accounting from Monash University. Lloyd attended the university from 2009 to 2012. Additionally, they have obtained certifications such as Seismic Certified Administrator from Seismic in November 2021 and Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in June 2020.
Plexus
Plexus is on a mission to transform legal value. Through advanced technology and flexible access to world-class talent, Plexus powers the world’s leading organisations, enabling legal teams to deliver more with less, and freeing lawyers to focus on higher value strategic work.Founded in Melbourne 2011, Plexus now has an international footprintwith offices in Sydney, London and Washington DC. The business has been profiled as a case study in the disruption of the professional services industry by HBR, INSEAD, ACU, and RMIT, and their thought leadership can often be found published in the AFR, Sydney Morning Herald, ALB, Lawyers Weekly and The Age.Plexus launched Gateway, the world’s first legal operating system, in 2016, and already it’s being used by in-house legal teams at over 200 of the world’s largest organisations including L’Oreal, Samsung, Woolworths, Spotify, General Mills, Coca Cola and General Motors.Gateway gives in-house legal teams the tools they need to deliver faster, better and more cost-effective legal support. It enables them to manage risk at speed and reduces external spend while increasing client satisfaction and employee engagement.In May 2019, Plexus raised A$4.65 million in Series-A funding led by KPMG, with whom they have also formed a strategic partnership.Get in touch to find out why more GCs are partnering with Plexus to transform their functions.