Points
Tarvia Henry currently serves as Manager Partnerships at Points, a Plusgrade company, where responsibilities include relationship management. Previously, Tarvia held the position of Support Manager for Points Travel, overseeing 3rd party customer care vendor operations and an in-house team. Prior to this, Tarvia worked at Booking.com as a Team Lead, providing training and leadership to ensure performance metrics were met. Earlier experiences include serving as a Claims Specialist at Highland Transport, a Warranty Specialist at Volkswagen and Audi, and a Team Manager and Claims Adjuster at TD Insurance, accumulating extensive expertise in claims processing, customer service, and team management. Tarvia holds an education from Centennial College.
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Points
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Points is a trusted partner to the world's leading loyalty programs. With over 20 years of expertise, they build, power, and grow new ways for members to get and use their favorite loyalty currency.