Jesse Decker

Jesse Decker is a highly experienced executive specializing in customer success and operational leadership within the fintech industry. Currently serving as Chief Customer Officer at Polly since 2025, Jesse leads teams focused on post-sale revenue generation, customer onboarding, product implementation, and support. Previously, Jesse held the role of EVP, Chief Customer Officer at Sagent from 2020 to 2025, overseeing the customer lifecycle and driving technology transformation in consumer lending. Jesse's career also includes leadership positions at Cloudvirga and Roostify, with a strong emphasis on developing customer success teams and strategies for digital mortgage products. Earlier experience includes management consulting roles at Pace Harmon, Booz Allen Hamilton, and Arthur Andersen Business Consulting, contributing to various operational and strategic projects. Educational credentials include an MPA from Princeton University and a B.S. in Political Science from Northeastern University.