PostNL
Michelle Terpstra is an experienced professional at PostNL, serving as the People Manager for Data Foundations since January 2015, where responsibilities include overseeing RTE and scrum masters to foster effective teams. Michelle has held various roles, including Cluster Lead IT, Team Lead Functional Service Owners, and IT Project Manager, contributing to significant departmental restructuring and managing multidisciplinary IT teams. Previous positions include Business Consultant Digital Development, Coordinator Business Systems, and Project Manager for Strategic Change, with a strong emphasis on digital strategy and operational efficiency. Educational credentials include a Master's degree in Organization Studies from Tilburg University, complemented by a background in communication management from HU University of Applied Sciences Utrecht.
PostNL
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PostNL N.V. is the provider of postal and parcel services in the Netherlands. The Company operates through three segments: Mail in the Netherlands, Parcels and International, and PostNL Other. The Company's geographical segments include The Netherlands, Germany, Italy, Rest of Europe, Europe and Rest of the World. The Company delivers approximately 550, 000 parcels and nine million letters a day throughout the Netherlands. It offers services through a combination of smart networks, digital applications and the communication channels. Each day it delivers over 1.1 million items to approximately 200 countries. In addition to its global delivery services, the Company operates mail and parcel distribution network in the Benelux (Belgium, Netherlands and Luxembourg) region. In Germany, it operates under the Postcon brand and in Italy under the name of Nexive. The Company, through Spring Global Delivery Solutions, provides mail, parcel and return solutions to businesses around the world.