Jamie McLane

Jamie McLane has extensive experience in customer success and product management, currently serving as an Enterprise Customer Success Manager at NEOGOV since 2014, with four promotions that expanded responsibilities across 28 products to enhance client relations and revenue. Previously, Jamie held an internship as an Associate Product Manager during the merger of PowerDMS and NEOGOV, facilitating team dynamics and project goals. Prior experience includes a role as Senior Help Desk Technician at Fiserv, Inc., where Jamie led a team of 10 and drove significant improvements in performance. Educational qualifications include an Associate of Arts degree and a Technical Certificate in Operations from Valencia College, along with a Bachelor of Applied Science in Business and Organizational Leadership from the same institution.