Premier NX
David Shapiro is Premier BPO LLC’s Chief Operating Officer. As COO he is responsible for global delivery of high quality back office operations as well growing new and existing client relationships. Prior to joining Premier, he held numerous senior level positions in the BPO industry including the following: President of HKT (formerly PCCW) Teleservices where he was responsible for a global Business Process Outsourcing organization with centers in the U.S., Latin America and the Philippines President & Founder of Source One Communications, a BPO/Call Center with locations in six countries. He was the SVP, Sales & Marketing of Minacs, a $280 million BPO with operations in Canada, the US and Europe and Chief Sales Officer with Dialog Marketing, a Contact Center outsourcer with operations in the US and Panama.
He has Global experience including developing/building operations in the US, Canada, The Philippines, South Africa, Australia, China, Costa Rica, Panama and the UK .
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Premier NX
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Premier is a leading provider of tailored, knowledge process outsourcing solutions to enhance business outcomes for diverse industries, including financial services, healthcare, consumer products, e-commerce, and home services. We strive to become a seamless extension of our clients' business processes by aligning with their culture, values, and objectives. Through a global footprint of a dedicated workforce and technology-driven solutions, we offer unique co-sourcing services—an innovative hybrid outsourcing approach—across key, impactful business functions via a right-shoring model.